Gen Z Workplace Experience Technology Needs Are Very Different, These Technical Points Are Very Important

In the modern career environment, Gen Z is what everyone often calls Generation Z employees. Their technical needs for workplace experience are really different. Compared with the older ones before, it can be said to be very different! The so-called Gen Z Tech, simply put, refers to those technical tools and applications developed specifically to meet the various experience needs of young people of Generation Z in the workplace, such as collaboration software, communication platforms, and intelligent office systems that make people happier when working. Anyway, they are all about improving their work experience!

Generation Z employees care very much about the flexibility and freedom of work, so those technologies that support remote and mobile office are particularly important! I think the following technical points...I think each of them is particularly worth mentioning:

1. Cloud collaboration platforms , like Tencent Documents or Feishu Documents that everyone knows, if you want to talk about the most commonly mentioned collaboration tools in Generation Z, they are probably indispensable. But for the "young young", it's still a little bit... But! Many people in the workplace say that there is no threshold when using it, but in fact, it is easy for them to search for a long time if they pass on a file and search for something. Have you noticed this?

2. Instant communication tool upgrade version \

Originally, I just sent messages with text, but now young people feel that their expressions and reactions are not enough! I require a quick read receipt, and even want a very small animation effect to express my emotions, otherwise I feel that "I can't feel my colleagues listening carefully through the screen..."

3. Immersive virtual office space

For example, I heard that people who can hold remote meetings are like actually sitting in the same conference room. Although they may be a bit stuttering when used, some old employees think it is fancy and unnecessary, but Generation Z employees regard this as the key to "make work less like overtime" - especially when online brainstorming is needed, simply calling is just a waste of time!

Speaking of the pain points of Generation Z using these technologies, the most people complain about is that "too many tools are too complicated"? I have to log in to this one, and then I have to switch that app, and remember the password so much; and I have not been able to personalize it enough. Now almost all young people require that they can change the theme of the software to display it at will. In fact, the company's office software can only use the default white background. This... Isn't this just torture their eyes?

I will share with you a few actual cases from different companies to see how they solve these troubles:

A large Internet manufacturer has a pre-installed toolkit for new employees. From the first day of joining the company, all software accounts that need to be registered will be sent by the IT team to send temporary unified password text messages. After the employee logs in, batch modifications will be made in batches according to the guidance. This operation is said to be an improvement in the top three on the employee satisfaction list.

When the traditional manufacturing industry was forced to transform, it was found that young technicians did not use old-fashioned clock machines in the workshop at all, and all secretly used mobile apps to set reminders. Later, after the automatic related shift scheduling system for face-scanning check-in was introduced, the late arrival rate dropped by 47% in half a year - isn't this data quite amazing?

·The permissions issue of sharing the system across departments

In the past, I had to fill in a three-page paper form to apply for the permission to view documents between departments. Now I use process automation tools (such as Jiandaoyun? Maybe I haven’t asked specifically) to review and approval in three hours. An intern born in the 1998 said, "In the past, I would rather re-do the documents myself than apply for them. Now I know that technology will ultimately save people time and make people pay more attention to creativity itself."

[Several Generation Z Soul Questions about Tech] Question: Why do we have to learn those old systems that can’t even find the button position? Has the system designer used it himself?

Answer (The technical supervisor is anonymously chanting): There is no way, changing the system requires money, you can learn new things, and the old employees will say that the computer is difficult to operate and force us to explain... Then, will the new system be upgraded in the future and will it be better to add "novice-guided animation"?

Q: Can the company’s intranet have some barrage functions like B station? Sending the notification is too lifeless...

Answer (HR department’s reply draft, criticized like the official spokesperson template): Your needs have been recorded. After discussion, the barrage may cause confusion in information flow. The news section author response and like function should be added. Do you think this alternative is still feasible for increasing interactivity?

My personal opinion is that if you really want to recommend workplace technology products to young employees, instead of looking at a report that a certain function is "leading the industry", it is better to find one or two post-00s interns to try it out for three days (or even two days). The complaints they responded are hidden needs that you cannot find - don't forget that they may have known how old they may have to adapt to digital tools to themselves, rather than adapting to the tools themselves!